We write to express serious concern about recent reports of a rapidly growing backlog of Supplemental Nutrition Assistance Program (SNAP) applications in Texas and to request your swift intervention to ensure Texans can receive the food and nutrition assistance they need.
According to data shared by the Texas Health and Human Services Commission (HHSC), Texans are facing increasing delays in accessing critical food and nutrition assistance because SNAP applications are not being processed in a timely manner. Texas’ SNAP application backlog rose from approximately 3,700 pending applications in January 2026 to an astonishing 175,000 by early September 2026. 1 Federal law generally requires states to process SNAP applications and issue benefits within 30 days and to act on expedited applications within seven days—a standard Texas has not consistently met. The median time to process a Texas SNAP application is now 35 days, and 33 percent of applications fail to meet federal standards for processing times, compared to just 13 percent earlier in the year. 2 Each pending application represents a household that may be without the help it needs to keep food on the table.
Currently, fewer Texans are enrolled in SNAP than at any time in the last 17 years. 3 Timely access to SNAP is essential for Texans’ health and financial security. Over six million Texans face food insecurity, the highest among all states. 4 These families rely on SNAP to access everyday groceries and essential items. Long delays disproportionately harm children, families, seniors, and Texans with disabilities who depend on assistance for their daily meals. Direct service providers who help Texans fill out SNAP and Medicaid applications, and use those programs when enrolled, report confusing and inaccurate interactions with Maximus, the HHSC contractor, that staffs the HHSC call center. Application assistants, who are experts in eligibility and enrollment, report Maximus contractors sharing inaccurate information about eligibility and procedures, such as recommending applicants reapply for Medicaid instead of requesting document review by HHSC staff. Inaccurate communications and unnecessary reapplications are part of the reason the SNAP backlog has grown so extensively. They create additional administrative burdens for applicants who are already waiting months for food assistance.
We are also concerned about the combined effect of the SNAP changes in Public Law 119-21, the One Big Beautiful Bill Act (OBBBA), on Texas’ ability to deliver food assistance to eligible households on time. Expanded work requirements, narrowed exemptions, and newly imposed state cost sharing come at a time when SNAP caseloads remain high and families are already experiencing delays in benefit access. These policy shifts significantly increase the volume and complexity of eligibility determinations, documentation requests, and verification steps that HHSC must perform. HHSC has acknowledged that the new SNAP mandates require a closer review of each case, which indicates that implementing OBBBA SNAP provisions is directly reducing processing capacity.
Implementing the OBBBA's provisions has required a faster turnaround on more complex eligibility determinations. HHSC’s current infrastructure is already overwhelmed and layering additional administrative duties onto an under-resourced system threatens to widen delays and increase the likelihood that eligible families experience lapses or denials in benefits. Beginning October 1, 2027, new benefit cost-share provisions could expose Texas to an estimated $709 million in annual costs at its current error rate unless the state brings that rate below 6 percent. 6 This creates pressure for even more intensive case review. Together, these provisions place compounding demands on a system that was already struggling to meet federal timeliness standards. As a result, eligible Texans wait longer for food assistance.
Given the scope and trajectory of Texas’ SNAP application backlog, we respectfully request that you:
Texans who qualify for SNAP should not have to wait months to receive the benefits they rely on to keep food on the table. We appreciate your attention to this urgent matter.
Editor’s Note: The above commentary was submitted in the form of a letter by Congressman Vicente Gonzalez (TX-34) and some of his Texas congressional colleagues to U.S. Agriculture Secretary Brooke L. Rollins and Acting Food and Nutrition Administration Administrator Shiela Corley. The letter was also signed by U.S. Reps. Lloyd Doggett, Jasmine Crockett, Joaquin Castro, Greg Casar, Henry Cuellar, Sylvia R. Garcia, Christian D. Menefee, Veronica Escobar, Al Green, Julie Johnson, Marc A. Veasey and Lizzie Fletcher.
